What Is Neighbour Mediation?
Neighbour mediation is a guided conversation between neighbours who are experiencing conflict.
An independent mediator helps everyone speak and listen respectfully, identify what’s really important, and agree on practical steps forward — without blame or judgment.
It’s a confidential and voluntary process where the focus is on finding common ground and restoring positive peace.
When Neighbour Mediation Can Help
This service can assist with most neighbourhood issues, including:
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Fence and boundary disagreements
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Tree or vegetation concerns (overhanging branches, roots, damage)
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Noise complaints (music, parties, animals, machinery)
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Parking and access issues
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Pet behaviour (barking, safety, mess)
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Use of shared spaces or driveways
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General communication breakdowns between neighbours
If your concern falls outside these or related areas, we’ll guide you to another service that can help.
Why Choose Mediation Instead of Legal Action
Mediation offers a faster, friendlier, and more affordable way to resolve neighbour disputes.
| Mediation | Court or Tribunal |
|---|---|
| Voluntary and private | Public and formal |
| Focus on understanding and solutions | Focus on blame and evidence |
| Quick turnaround (usually within weeks) | Often takes months |
| You stay in control of the outcome | A third party decides for you |
| Free (if eligible) or low-cost | Can be expensive especially if you have to pay for lawyers |
Neighbour mediation helps preserve relationships, reduce stress, and avoid ongoing disputes.